Trouble Shooting

Introduction

Help I'm stuck! You come here with a problem related to FoxTrick unsolved. But please be patient, read this lengthy passage and you may solve your issue in a swift manner.

Here you'll learn how to determine whether an unexpected behaviour is a bug of FoxTrick, how to solve it yourself if possible, and how to report the bug.

Is it a bug of FoxTrick?

To tell whether it's a bug of FoxTrick, simply disable FoxTrick, reload the page, and see whether the unexpected behaviour persists. If the problem is still there, it's not a bug of FoxTrick.

FoxTrick bug, confirmed

Once you have confirmed that what you have seen is indeed a bug of FoxTrick, first make sure that you are using the latest version of FoxTrick.

Download the latest version

If the release version doesn't solve the issue for you, you could try the development builds.

Problem not solved!

If installing the latest version doesn't help with your issue, you could try the following steps. These are encouraged only when severe issues are raised, e.g. FoxTrick not working at all, browser freezes.

• Disable all other add-ons and try with only FoxTrick enabled.
• Uninstall FoxTrick and install all over again.
• If you are using Mozilla Firefox: try in a new profile of Firefox by running firefox -P --no-remote to start the profile manager of Firefox, create a new profile, and install FoxTrick there.

Check existing bugs

Um, and now we're pretty sure it's a bug of FoxTrick, but you could still find out if others have encountered similar issues as you, by searching in the issues list.

Call for help

So now you may want to inform the developers of the issue you have and hope they give you hand. Actually we don't give a hand every time but we always try to help.

You could create an issue, state what problem exactly you have encountered, it's important to stick to the bug report template given, and we'll be in touch.